Colin McQueen

United Kingdom (Wales)

I am a Scotsman married to a Welsh girl for 32 years, living in South Wales (UK) between Cardiff and Swansea. We have 3 grown-up sons and one grandson.

I joined the SME Skills Academy to work with passionate business owners like you, to help you find new prospective clients, to help you share your story with them, to help you build your business, so you can enjoy the success you deserve. 

My business experience is varied and very hands-on, spans many decades, with many different business models, from my first Branch Manager appointment with Woolworths at 22 years old, to growing a Welsh ladies’ lingerie retail company from £2M to £5M, to building a start-up chain of convenience stores from zero to £7.5M, to being Sales Director for a £60 Million national furniture chain.  

Every business model is different, and each presents its own unique set of challenges. But you will find certain qualities in any good well-run business.

The first of these is being Passionate about your business. Such a passion is infectious and can be so tangible you can almost touch it.  The second is having the determination to deliver great Customer Service. And I mean great Service that is benchmarked against your Competitors and industry standards. The third is about delivering Great Value. Nobody really wants cheap. Everyone wants Value For Money for their hard-earned cash.   

 

Outside work, I am a running coach at my local Running Club as well as a competing athlete, and I play chess online with people from all over the world.

 

Colin in a nutshell:

Passionate about Great Service & Great Value for Money, Passionate about Performance, Passionate about honesty & loyalty, and Passionate about being a Team Player. 

 

Favourite Quotation: “I’m not telling you it’s going to be easy – I’m telling you it’s going to be worth it” by Arthur L Williams Jr. If you have a spare 20 minutes, watch Arthur’s speech titled “Just Do It!” it’s a great watch.

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